Languages:
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English
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Localization:
Russia
Freshdesk is a service to support clients. Helps automate tasks via distribution of applications.
Features and functions Freshdesk:
- Multi-channel support - email, phone, chat, social networks etc.
- The self-service portal to automate and help his clients.
Is a diversified global company.
- Support for multiple languages and time zones.
Surveys for the customer.
- Time-saving agents.
Integrated mechanics to motivate your agents.
Reports about your help Desk.
Freshdesk is a cloud - based solution for customer support, which will provide the necessary functions to support clients.
Mobile version of the platform has quick access to the overview of the entire service with access to all applications.
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