Gainsight integration with Freshdesk allows you to synchronize data Freshdesk objects such as incidents, accounts, contacts, and agents with Gainsight and create strategic reports on this data, start condition assessment and more.

This integration helps you synchronize data related to support tickets created with Freshdesk and data points, such as their status and priority, number of open tickets, etc. You can use this data to assess the health of your clients at Gainsight.