Nicereply's integration with Freshdesk will allow you to send surveys to your customers after the deal is closed and receive many times more feedback than before. See how satisfied customers are with your work. Place a satisfaction survey in your email template and send it to the customer.

Through this integration, you will gain a deeper understanding of your customers, not just stopping at measuring customer satisfaction. You can find out if it is difficult to be your client and see how loyal your clients are to you and your products.

Personalize your surveys by adding additional questions or modifying existing ones without any coding knowledge. Choose how detailed you want the answer to be using the different rating scales.