Live Agent

Live Agent
Languages: English
Localization: World

Live Agent is an online chat system and technical support. The service is designed to provide customer support via e-mail, chat, Facebook, Twitter, phone, forums.

The service includes support and chat: e-mail, departments, priorities, statuses, tags, rules, routing applications ready message templates for emails, monitoring web sites and stats, chat, integration with social services, feedback and contact forms, file sharing.

The features and functionality of Live Agent:

- Push notifications about new tickets or chats on the phone.

- Filters for organization applications.

- Tags, notes, and sections for each ticket.

- Spam filter.

- Knowledge base.

- Analytics.

- Hybrid applications.

- Automatic distribution of applications.





2024-06-26 11:25:09: LiveAgent product overview 2024. Youtube
2023-04-06 09:27:43: Curious about how artificial intelligence will change the customer service game? We have something exciting in the works. Our new AI-based feature will be able to help you with perfect email reply suggestions based on your knowledge base articles. Stay tuned for more information.Twitter
2023-03-16 13:52:21: ⚡Ready to supercharge your customer support game? 🟢WhatsApp + 🟠LiveAgent integration is the answer! Deliver fast and exceptional support and take your customer experience to new heights. ✅Start your engines and enjoy a free 1 month trial! : https://t.co/8iq6M7E8T9 https://t.co/L10KrOpTryTwitter
2023-02-20 17:38:38: LiveAgent's new pricing is a match made in heaven for budget-conscious businesses. ⭐ Starting at $9 per agent/month, you can provide top-notch support without sacrificing your bottom line. ✅ Try LiveAgent for 30-days for free. No credit card needed. https://t.co/NbrauV85CH https://t.co/u9OBpu5VOOTwitter
2022-11-24 11:03:08: Black Friday is here! 🔥 Enjoy our multi-channel ticketing system with 75% off for three months. Use code: BLACKFRIDAY75 at the checkout! https://t.co/lbhwBSYr8k https://t.co/9XpLQqFQj6Twitter
2022-11-01 15:01:44: We are working on something. https://t.co/f4HhWQNd4ATwitter
2021-03-10 15:26:30: LiveAgent Product Tour Youtube
2020-10-02 14:48:24: Viber Integration Demo | LiveAgent Youtube
2020-10-02 10:17:48: Knowledge Base / Customer Portal Demo | LiveAgent Youtube
2020-09-25 08:54:21: Call Center Software Demo | LiveAgent Youtube
2020-07-15 11:24:14: How to Set Up and Use Your PipeDrive Integration | LiveAgent Youtube
2020-06-29 13:08:54: TeleCube + LiveAgent Integration Guide Youtube
2020-06-03 13:33:28: IVR & CALLBACK FEATURE DEMO | LiveAgent Youtube
2020-05-25 07:32:03: LiveAgent | Quick Help Desk Software Overview Youtube
2020-05-14 08:00:30: Ticketing Software Deep Dive Youtube

Live Agent Alternatives

HelpCrunch
Landbot
ManyChat
Reply.io

Live Agent Videos

Screenshots

Live Agent Integrations

MailChimp
OpenCart
PrestaShop
Shopify
WordPress
Facebook
Slack
AWeber
SharpSpring
Cloudtalk
Nicereply
ActiveCampaign


Pandadoc