Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communication, chatbots, contact management, and more. Professionals can create a knowledge base with a customizable interface that allows customers to quickly resolve queries using a FAQ chatbot and search functionality.

Key features of Kommunicate include WYSIWYG editor, lead collection, push notifications, call routing, and reporting / analytics. It allows users to create their own welcome messages for website visitors, customize quick responses to common requests, and manage user access permissions. In addition, businesses can use pre-defined AI-enabled chatbots to connect with customers and transition from bots to customer service agents during ongoing conversations.

Kommunicate makes it easy to integrate with various third-party customer relationship management (CRM) systems, chatbots, content management systems (CMS), and more.