Freshdesk's integration with Qualtrics allows you to seamlessly submit relevant data and update tickets to Freshdesk from Qualtrics. You will be able to create and update tickets using Qualtrics response data that is automatically sent to Freshdesk after the completion of a survey and other events such as low satisfaction ratings. Automatically trigger Freshdesk ticket creation based on Qualtrics feedback.

You will be able to configure the integration to complete the loop only when customers provide feedback through Qualtrics, and then let your customer service teams provide fast and efficient support when needed.