Qualtrics Customer Experience

Qualtrics Customer Experience
Languages: Deutsch English Español Français Portuguese
Localization: World

Qualtrics Customer Experience is a customer experience management platform designed to collect customer feedback.

The platform uses a proprietary predictive predictive engine called iQ to automatically extract insightful information and predict the key factors affecting your company's customer experience.

Qualtrics collects information about its customers, including through surveys. It is an effective solution for optimizing customer acquisition and increasing customer loyalty and retention. By making it easier for businesses to track, respond, and improve performance in every important aspect of the buying journey, businesses can easily incorporate customer feedback into their strategies. It also allows you to quickly track user reactions and expectations.

Dashboards are easily customizable to make it easy to display customer responses and view important metrics. Because dashboards are role-based, hierarchy functionality allows managers to access and view data within their scope and levels, such as local, regional, and global. Dashboards update in real time and you can set up automatic notifications.





2025-05-09 14:00:23: Leaving a mark at X4! Youtube
2025-05-07 15:45:22: How top brands are using cutting-edge tools Youtube
2025-05-05 14:00:22: X4 is LIFE Youtube
2025-05-02 20:06:56: A customer-centric culture isn’t just a value—it’s a strategy. Find out how New Balance is embedding CX into every layer of their business. X4 sessions now available on demand: https://t.co/hGqNC2uEKu https://t.co/fQD0q39ImZTwitter
2025-05-01 16:00:29: How New Balance is embedding CX into every layer of their business Youtube
2025-04-29 11:00:11: Ask Personalized Follow-Up Questions with Qualtrics AI Youtube
2025-04-23 17:30:49: A big thank you to X4 diamond sponsor, Bain & Company, for their partnership in making this year's X4 Summit in SLC a tremendous success! Bain's Global Head of Customer Experience Transformation, Eduardo Roma, highlighted the key trends shaping CX from XM Park! https://t.co/sydXnGct6MTwitter
2025-04-22 21:01:18: X4 2025 brought the world’s best brands and leaders together to share how they’re transforming business with Experience Management. And now, you can relive the moments that matter most. Watch X4 on demand: https://t.co/hGqNC2uEKu https://t.co/bObCKNhcg5Twitter
2025-04-22 18:38:19: We're thrilled to be recognized as a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer Platforms – for the fourth time. Read the report to learn more about the state of the market and our recognition. https://t.co/1bGzyb00jP https://t.co/bBtDU9PrRiTwitter
2025-04-22 16:00:22: Relive the best of X4 2025! Youtube
2025-04-22 11:01:19: Get Clearer Survey Responses with AI Validation Youtube
2025-04-15 22:00:45: Your CX strategy shouldn’t be guesswork. Youtube
2025-04-15 18:15:39: Your CX strategy shouldn’t be guesswork. X4 2025 has paved the way for experience leaders to transform their business with XM. But it doesn’t stop there — watch the best bits now available on-demand. https://t.co/hGqNC2uEKu https://t.co/Z2n23CuznETwitter
2025-04-15 11:01:18: How to Seamlessly Connect Two Surveys for Better Insights Youtube
2025-04-11 20:05:40: The inspiration doesn’t stop when the X4 stage lights go down. X4 2025 on-demand is now live: Hear how the most iconic brands are turning customer, employee, and market insights into action—and growth. https://t.co/30fYRF2rJC https://t.co/CHbuajc8z0Twitter
2025-04-11 16:45:24: What will make you happiest in life... Youtube
2025-04-04 00:16:18: At X4, we celebrated the brands redefining experience management—those creating unforgettable customer and employee moments that drive real business impact. 🎸 Read about the 2025 Breakthrough Artist Awards here: https://t.co/Ujghoju1GL https://t.co/MXHBjEG8oHTwitter
2025-03-07 01:07:18: Counting UP to X4! 📈 8 Keynotes, 90 Brands, 165 Speakers – and a powerhouse lineup of recognizable brands you won't want to miss. See who's joining us and register now: https://t.co/Rg0q4Ej9ti https://t.co/AmKS1n0hKYTwitter
2025-02-27 18:50:38: Our team is working tirelessly to create an unforgettable X4 experience for you. Witness the magic come to life.✨ Register now and join us for another amazing year of X4! https://t.co/Rg0q4Ej9ti https://t.co/PjZRkUXeDuTwitter
2025-02-26 19:15:45: Tired of your employee experience insights and initiatives getting lost in translation? 😴 X4 will equip you with the tools and strategies to effectively turn insights into action and drive real change within your organization. Register now: https://t.co/Rg0q4Ej9ti https://t.co/uNXw3TB3l0Twitter

Alternatives

HelpCrunch
Databricks
Google Analytics
Cluvio

Videos

Screenshots

Qualtrics Customer Experience Integrations

Salesforce
Slack
Facebook Messenger
Zendesk
HubSpot CRM
Marketo
Microsoft Dynamics CRM
Freshdesk
FullStory
ActiveCampaign


Pandadoc