Qualtrics' integration with Facebook Messenger allows you to easily run polls directly on Facebook Messenger to capture reviews instantly.

The integration allows customers to leave feedback via a link to an online survey or chat right in Messenger.

With this integration, you can:

- Accept survey responses directly from Facebook Messenger;

- collect feedback in real time, on the same channel where the conversation is already going on;

- use the technology of chatbots for automatic responses.