Zendesk
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Zendesk is a web service that is designed to support customers. Customer support is a time-consuming process that does not stop even for a second.
Zendesk functions:
- Work with all modes of output of requests for support.
- View a list of events in the form of tickets and notifications.
- The list of actions with tickets in real time.
- Convenient search for tickets and for an accessible knowledge base.
- View and edit comments, recipients, tags.
- Notification of updates of applications.
- Presentation of prepared answers to applications with frequently asked questions.
- Bookmarks by ticket.
- Mobile applications help you quickly view summary data from tickets - the volume and speed of actions, response, evaluation of the quality of support.
- Zendesk allows you to view the customer profile with tickets.
- Unlimited number of applications, cloud storage, integration with social networks, blogs, chats, receiving calls, black list.
2025-05-16 16:22:16: Relate Deep Dive on Zendesk Employee Service Suite Youtube
2025-05-05 14:58:33: How to resolve the errors when adding a new support email address Youtube
2025-04-22 16:45:55: Workday integration: Deliver fast employee service with insights | Zendesk Product Spotlight Youtube
2025-04-22 16:37:48: WFM performance boards: Present key metrics to agents and managers | Zendesk Product Spotlight Youtube
2025-04-22 16:36:14: Prompt-based reporting: Generating analytics reports powered by AI | Zendesk Product Spotlight Youtube
2025-04-22 16:31:33: Apple Messages for Business: Connect with customers on Apple devices | Zendesk Product Spotlight Youtube
2025-04-22 16:23:46: Dark mode: How to activate dark mode for Zendesk | Zendesk Product Spotlight Youtube
2025-04-21 16:51:12: #ZendeskAI powers smarter resolutions | Zendesk Resolution Platform Youtube
2025-04-16 16:24:11: How to reauthorize the connection between Support and your Facebook pages Youtube
2025-04-15 11:07:02: Zendesk tutorial: Step 4 – Set up messaging Youtube
2023-04-07 00:40:55: Find your customer experience herd at #ZendeskRelate 2023.
🦭 https://t.co/2JJT9Hs2zZ 🦭 https://t.co/b2IDDWtEQMTwitter
2023-03-29 03:09:32: Congrats to our Zendesk Team on their #DRI2023 Response & Recovery Team award 🏆 https://t.co/S7ikrHszRETwitter
2023-03-27 19:00:56: 😌 🌤️ Imagine having a personal assistant available 24/7 to assist with your customers: https://t.co/eN5Nsn6G5v https://t.co/H5yhc1fqyQTwitter
2023-03-24 19:36:31: 🎬 We love bloopers almost as much as we love customer experience. 🤭 https://t.co/Za5iH5G9PlTwitter
2023-03-21 18:00:00: Artificial intelligence 🤝 Customer service agents: https://t.co/wq2Z1MEeBO
#ConversationsWithZendesk https://t.co/D4v8LSsPXyTwitter
2023-03-21 17:55:44: 🎤 Everything is cool when you’re part of a team 🎶 and our #CXTrends report can help ensure all your customer-facing teams are in sync: https://t.co/1oPPYKUHWf
Full video 🎥 👉 https://t.co/ZQPEa53peF https://t.co/w0jcllTpBhTwitter
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