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Zendesk is a web service that is designed to support customers. Customer support is a time-consuming process that does not stop even for a second.
Zendesk functions:
- Work with all modes of output of requests for support.
- View a list of events in the form of tickets and notifications.
- The list of actions with tickets in real time.
- Convenient search for tickets and for an accessible knowledge base.
- View and edit comments, recipients, tags.
- Notification of updates of applications.
- Presentation of prepared answers to applications with frequently asked questions.
- Bookmarks by ticket.
- Mobile applications help you quickly view summary data from tickets - the volume and speed of actions, response, evaluation of the quality of support.
- Zendesk allows you to view the customer profile with tickets.
- Unlimited number of applications, cloud storage, integration with social networks, blogs, chats, receiving calls, black list.
2024-11-26 16:17:54: How to scale customer support in the AI era, with Zendesk + HyperJar Youtube
2024-11-16 01:18:01: Understand your Operations with Zendesk's Intelligent Triage Dashboard Youtube
2024-11-16 01:17:56: Automate your Top Requests with Intelligent Triage Predictions Youtube
2024-11-16 01:17:52: Eliminate Manual Triage with Zendesk Intelligent Triage Predictions Youtube
2024-11-16 01:17:44: Streamline Time Sensitive Escalations with Zendesk Intelligent Triage Predictions Youtube
2024-11-06 16:18:31: User roles in Zendesk Explore Youtube
2024-11-02 00:25:58: Agent Copilot Live Demo: AI Summit Deep Dive Youtube
2024-11-02 00:25:54: Omnichannel AI Agents Live Demo: AI Summit Deep Dive Youtube
2024-11-02 00:25:41: Zendesk Intelligent Triage Live Demo: AI Summit Deep Dive Youtube
2024-11-02 00:25:38: Zendesk AI Summit Deep Dive AI Powered QA for Voice and AI Agents Live Demo Youtube
2023-04-07 00:40:55: Find your customer experience herd at #ZendeskRelate 2023.
? https://t.co/2JJT9Hs2zZ ? https://t.co/b2IDDWtEQM Twitter
2023-03-29 03:09:32: Congrats to our Zendesk Team on their #DRI2023 Response & Recovery Team award ? https://t.co/S7ikrHszRE Twitter
2023-03-27 19:00:56: ? ?️ Imagine having a personal assistant available 24/7 to assist with your customers: https://t.co/eN5Nsn6G5v https://t.co/H5yhc1fqyQ Twitter
2023-03-24 19:36:31: ? We love bloopers almost as much as we love customer experience. ? https://t.co/Za5iH5G9Pl Twitter
2023-03-21 18:00:00: Artificial intelligence ? Customer service agents: https://t.co/wq2Z1MEeBO
#ConversationsWithZendesk https://t.co/D4v8LSsPXy Twitter
2023-03-21 17:55:44: ? Everything is cool when you’re part of a team ? and our #CXTrends report can help ensure all your customer-facing teams are in sync: https://t.co/1oPPYKUHWf
Full video ? ? https://t.co/ZQPEa53peF https://t.co/w0jcllTpBh Twitter
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