Zendesk

Languages: Deutsch English Español Français Portuguese Русский
Localization: World

Zendesk is a web service that is designed to support customers. Customer support is a time-consuming process that does not stop even for a second.

Zendesk functions:

- Work with all modes of output of requests for support.

- View a list of events in the form of tickets and notifications.

- The list of actions with tickets in real time.

- Convenient search for tickets and for an accessible knowledge base.

- View and edit comments, recipients, tags.

- Notification of updates of applications.

- Presentation of prepared answers to applications with frequently asked questions.

- Bookmarks by ticket.

- Mobile applications help you quickly view summary data from tickets - the volume and speed of actions, response, evaluation of the quality of support.

- Zendesk allows you to view the customer profile with tickets.

- Unlimited number of applications, cloud storage, integration with social networks, blogs, chats, receiving calls, black list.





2024-11-02 00:25:58: Zendesk AI Summit Deep Dive Event Agent Copilot Live Demo Youtube
2024-11-02 00:25:54: Zendesk AI Summit Deep Dive: Omnichannel AI Agents Live Demo Youtube
2024-11-02 00:25:41: Zendesk Intelligent Triage Live Demo: AI Summit Deep Dive Youtube
2024-11-02 00:25:38: Zendesk AI Summit Deep Dive AI Powered QA for Voice and AI Agents Live Demo Youtube
2024-10-31 08:08:25: How to organize your tickets Youtube
2024-10-28 18:02:28: ? Zendesk Community - AI Summit Deep Dive ? Youtube
2024-10-21 18:08:57: Workforce management with Zendesk | Zendesk Customer Success Youtube
2024-10-17 18:43:21: Spain User Group - Abril 2024 | Zendesk User Group Spain Youtube
2024-10-17 18:43:17: Zendesk Community Spain User Group - March '24 Youtube
2024-10-17 18:43:09: Zendesk Spain User Group February Meetup | Connect, Learn & Share Youtube
2023-04-07 00:40:55: Find your customer experience herd at #ZendeskRelate 2023. ? https://t.co/2JJT9Hs2zZ ? https://t.co/b2IDDWtEQM Twitter
2023-03-29 03:09:32: Congrats to our Zendesk Team on their #DRI2023 Response & Recovery Team award ? https://t.co/S7ikrHszRE Twitter
2023-03-27 19:00:56: ? ?️ Imagine having a personal assistant available 24/7 to assist with your customers: https://t.co/eN5Nsn6G5v https://t.co/H5yhc1fqyQ Twitter
2023-03-24 19:36:31: ? We love bloopers almost as much as we love customer experience. ? https://t.co/Za5iH5G9Pl Twitter
2023-03-21 18:00:00: Artificial intelligence ? Customer service agents: https://t.co/wq2Z1MEeBO #ConversationsWithZendesk https://t.co/D4v8LSsPXy Twitter
2023-03-21 17:55:44: ? Everything is cool when you’re part of a team ? and our #CXTrends report can help ensure all your customer-facing teams are in sync: https://t.co/1oPPYKUHWf Full video ? ? https://t.co/ZQPEa53peF https://t.co/w0jcllTpBh Twitter

Alternatives

Tidio Chat
Reply.io
Paldesk
Customerly

Videos

Screenshots

Zendesk Integrations

SurveyMonkey
Wrike
Intercom
Capsule CRM
MailChimp
Asana
Formstack
MeisterTask
TMetric
AWeber
Woopra
Azendoo
Workbooks
Agile CRM
Nutshell CRM
Userlike
FreshBooks
ActiveCampaign
Workbooks
SharpSpring
Tagove
Amity
Aha!
Hatchbuck
Nimble CRM
Teamgate CRM
Gigya
Act!
LemonStand
Olark
LiveChat
Geckoboard
Autopilot
Drift
Solve CRM
Kintone
Heymarket
PandaDoc
PhoneBurner
Aircall
ClickUp
todoist
Targetprocess
Frontapp
Ringcental
Cloudtalk
Toky
Qualtrics Customer Experience
Datapine
Getresponse
Harvest
AskNicely
ChargeDesk
Delighted
Dialpad
Flow.ai
Gainsight
JustCall
Nicereply
Copper
123FormBuilder
ClickDesk
Helpwise
RingOver
Replicon
Landbot
Comm100 Live Chat
Reply.io
Talkdesk
Retently
AppFollow
Circle Loop
FullStory
Yotpo
Klaus
Plecto
Elevio
Tidio Chat
Certainly
ProProfs Chat
WordPress