Talkdesk integration with Zendesk brings these two platforms together to help your teams get things done faster and work more efficiently. The integration gives agents access to features like click-to-call and pop-ups, as well as time-saving automation for a wide range of Zendesk tasks, including ticket and user creation, ticket and user update, data entry, and more.

By integrating Talkdesk with Zendesk, agents can work from one unified application. Use Talkdesk to make and receive calls, automatically record call data, and add notes to Zendesk tickets.