Nicereply integration with Zendesk will allow you to send surveys to your customers after the deal is completed and get more feedback than ever before. See how satisfied customers are with your work. Place a satisfaction survey in your email template and send it to the customer.

You can even add a logo to your survey so customers can instantly see who is connecting with them or choose a survey design that best matches your brand.

If you need additional feedback, you can ask some leading questions. For example, "Was the solution helpful?" and "How satisfied are you with the response of a particular consultant?" This will help you to look at the problem from different points of view.