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Customerly

Customerly is a customer lifecycle management solution for customer service companies to manage customer relationships, provide support, collect feedback, and automate processes such as email marketing and request routing.

Daktela

Daktela is a one-stop contact center solution ideal for small and medium businesses.

Dixa

Dixa is a cloud-based customer service that allows agents to provide support via phone, email and live chat. Created for incoming call centers, contact centers and small businesses, users can access the platform from anywhere in their browser.

Drift

Drift is a cloud chat, including for in-app messaging and email management. Helps sales and marketing. Drift offers customizable chat widgets, email actions for abandoned chats, chat histories, campaign automation and AI-enabled chatbot.

FocalScope

FocalScope is a cloud-based help desk solution suitable for companies of any size

FranConnect

FranConnect is a cloud-based solution that helps franchise companies manage operations, communications and projects.

Frontapp

Front is a shared inbox and customer operations platform that helps teams manage customer conversations collaboratively. It centralizes messages, assigns ownership, supports internal comments and shared drafts, and automates routing with rules and workflows. With tags, views, integrations, and analytics, Front improves response speed, accountability, and consistency across support, success, and ops teams.

FullStory

FullStory is a web-based digital intelligence system that helps you optimize your customer experience.

Gainsight

Gainsight is a platform that offers a variety of solutions to collect information, track reviews, interact with customers, work with your team and achieve the best business results.

Groove

GrooveHQ is a simple, powerful customer support software for small teams. It centralizes communication, improves response times, and enhances collaboration through shared inboxes, live chat, automation, and knowledge base tools.

HappyFox

HappyFox is a cloud-based help desk platform that centralizes customer and internal support requests into a single ticketing system. It automates workflows, enforces SLAs, enables self-service, and provides clear reporting, helping teams deliver faster, more structured, and more reliable support at scale.

HelpOnClick

HelpOnClick is a cloud-based live chat solution that helps businesses communicate with website visitors in real time, improve conversions, and deliver efficient, personalized customer support across devices.

Helprace

Helprace is a web system for customer service that combines a ticket system with help Desk.

Heyday

Heyday is a complete AI-powered chat solution for e-commerce, support, and marketing teams.

Inbenta

Natural Language Processing (NLP) technology in Inbenta was integrated into Inbenta Enterprise Search for customer support and e-commerce.

Intelswift

Intelswift is a AI platform that automates customer support across chat and voice. Using LLM-powered agents in 100+ languages, it resolves common requests 24/7, unifies web chat, messengers, email, and calls, and escalates complex cases to humans. No-code workflows, knowledge base, analytics, and GDPR/ISO/SOC2 compliance reduce costs and boost satisfaction.

Kayako

Kayako is an omnichannel customer support platform that centralizes email, chat, and messaging into one shared inbox. It helps teams manage tickets, automate workflows, maintain full customer context, and deliver faster, more consistent support experiences at scale.

Klaus

Klaus is a cloud-based solution that helps customer support teams analyze conversations and collect feedback.

Klaviyo

Klaviyo is a powerful email and SMS marketing automation platform designed for e-commerce. It offers advanced segmentation, real-time analytics, and seamless integrations to boost engagement and sales.

Kustomer

Kustomer is an AI-powered customer service CRM that unifies every interaction across channels. It automates workflows, provides smart routing, and gives agents full context through a unified customer timeline, improving efficiency, response speed, and customer satisfaction across email, chat, social media, voice, and e-commerce integrations.