FranConnect is a cloud-based solution that helps franchise companies manage operations, communications and projects. Key features include performance management, royalty calculation, reputation management, and lead generation.

The FranConnect platform comes with a CRM module that allows administrators to manage territories and documents, track marketing campaigns, send automated emails to potential customers, and track delivery schedules.

Managers can open new stores or restaurants, track the checkout process, foster collaboration across multiple departments, and receive notifications to track status.

In addition, the communication hub contains user manuals, marketing materials, best practices, franchisee testimonials, and more. Marketers can manage a brand's social media presence, run email marketing campaigns, track online reviews, and automate ad localization.