FullStory is a web-based digital intelligence system that helps you optimize your customer experience.

It allows users to track and control every customer action. All movements, from clicks to page clicks, are automatically indexed. The indexed information is available to the entire team and can be used to make business decisions.

Replaying a session in FullStory is more than just a recording, it is a view of the client journey. FullStory provides users with an intuitive interface, allowing them to check customer activity, identify angry clicks, create funnels, and view page analytics from the dashboard.

Pinpointing dead and hard clicks can help identify potential user interface improvements. FullStory also includes "heatmaps" that provide detailed information about pages, including the most visited pages. This data will help you better predict the options for interacting with current and potential customers.

FullStory conversions automatically identify problem areas in your funnels and show the severity of the impact - in lost users and lost money - so you can prioritize with confidence.

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2023-04-12 18:40:13: A 2023 commissioned study conducted by Forrester Consulting on behalf of FullStory sought to quantify the total economic impact of implementing the #DXI platform. Click through to see exactly how FullStory enables users to grow revenue smarter: https://t.co/cBsHCIjGrI Twitter
2023-04-11 18:06:04: Are you new to using FullStory? Join Thursday's free session to get all the answers to your questions from a real live FullStory Customer Success expert! https://t.co/2JCq9fHWhJ Twitter
2023-04-10 19:49:04: The technology that plays together, stays together ? That's why FullStory is celebrating the joint #DXI value we bring to users by recognizing some of our amazing partners ? See the full list of winners below: https://t.co/h1o4hri25N Twitter
2023-04-06 08:26:00: Grab a drink and join us for a virtual meet up TONIGHT! ? Learn the ins and outs of #DXI to learn how you can start using these same best practices on your web, app, and software teams today. Register now: https://t.co/5SRRMK4Ln8 Twitter
2023-04-05 20:20:03: FullStory's goal is not just to make every integration POSSIBLE. It's to make these processes easy, consistent, and predictable for every engineering team: https://t.co/qdg2OXQ8ih Twitter
2023-04-03 10:12:00: A two-pronged strategy is key to building mobile apps that succeed in the long run. What are those 2 prongs? See the details here: https://t.co/UXxPmkEWJ8 Twitter
2023-03-31 08:09:00: What do British shoppers REALLY want? That's what we set out to find out in our global survey of 7,000 consumers. These 4 key findings reveal what digital businesses need to focus on for 2023: https://t.co/1yQmxhG65D Twitter
2023-03-29 09:14:00: On April 6, see how the most innovative digital organizations are growing revenue smarter in 2023. Learn the ins and outs of #DXI to learn how you can start using these same best practices on your web, app, and software teams today. Register now: https://t.co/5SRRMK4Ln8 Twitter
2023-03-28 09:06:15: How do gaming organizations use FullStory to... ❓ discover areas of friction ❓ uncover opportunities to delight, earn, and retain more customers ❓ boost their bottom line? See it in action for yourself with this on-demand demo: https://t.co/NOSSz06RmY Twitter
2023-03-26 01:49:07: In 2023, we're all looking to save time and money, including your site visitors and app users. How do you know what customers REALLY want? FullStory's survey of 7,000 consumers globally is a good place to start: https://t.co/vHrWo43K4p https://t.co/ZWM5PJzb4U Twitter


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FullStory Integrations

Help Scout
Qualtrics Customer Experience
Magento (Adobe Commerce)