FullStory integration with Salesforce allows you to use the FullStory widget in Salesforce Sales Cloud and Salesforce Service Cloud.

Support agents using the Service Cloud will have instant, one-click access to the complete history of a customer's session, right from the case or contact page. By having a crystal clear understanding of how the customer is using the product and where they find they need help, you can close tickets in less time, reducing the burden on the support agent.

Sales reps can access replays from the contact or leads page. Playback in DVR format shows your reps what features the potential customer has interacted with, how passionate they are about the product, and what questions they might have.