Kustomer
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Kustomer is a customer service CRM platform built to manage high volume of support by optimizing interactions throughout the customer service lifecycle.
Kustomer helps brands quickly resolve conversations across all digital channels by automating 40% of self-service interactions, allowing first contact with intelligent routing, and enabling omnichannel interactions between customers and agents.
Kustomer IQ embeds artificial intelligence throughout the platform to eliminate repetitive tasks, dismiss trivial questions, and provide customer satisfaction. Today Kustomer is the main platform for some of the leading customer service brands such as Ring, Glovo, Glossier and Sweetgreen.
Powered by artificial intelligence, Kustomer scales to meet the needs of contact centers and enterprises, enabling companies to deliver lightweight, consistent and personalized service and support.
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2023-04-07 22:00:58: CX Predictions and trends for 2023: https://t.co/CZKS4nFkXKTwitter
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