Cayzu is a help desk software and customer support platform that makes it easy to manage all of your support requests from a single cloud portal.

Cayzu can handle requests from multiple channels - phone, email, mobile or social media - with an intuitive ticket processing system that allows team collaboration in providing customer support.

The solution includes several robust features to help automate help desk work, improve efficiency, and improve productivity through workflows. It simplifies communication between support teams in your organizations to eliminate guesswork from customer support.

It also provides real-time reporting capabilities for service desk representatives and managers, giving them a clear understanding of how they are handling their service desk responsibilities.

With global support, the software can work with multiple products, languages, and time zones. In fact, it is used by over 10,000 companies and organizations around the world, including well-known brands and leading academic institutions.