Kustomer Integration with Talkdesk
By integrating Kustomer with Talkdesk, you can add call details to your support application and start providing more efficient customer service.
You will be able to view the full Kustomer timeline of the caller by launching the contact recording popup screen right from the call bar. Agents can use this information to personalize interactions and provide optimal service.
Talkdesk automatically syncs contacts, notes and more with Kustomer in real time. When agents have the most up-to-date information, they can better serve customer needs.