Integration of Kustomer with Twitter will allow you to connect multiple Twitter accounts to your Kustomer account. The integration allows for two dedicated channels: private private messages and public mentions, including likes from other brands.

You can choose whether to add private messages, mentions, or likes to Kustomer for each connected Twitter account. If a Twitter account matches an existing customer post, it will automatically be added to their timeline in Kustomer.

All incoming messages and mentions will be filled in Kustomer in real time, without the need to update. Kustomer also displays user location, account, avatar, followers, subscription, checkout status, and more to help provide massive, personalized support.