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Intercom - this platform is designed to make it easier to work with customers. Includes a set of integrated products for sales, marketing, products and support.
Intercom allows you to set up communication with customers on the website, inside the network and mobile applications, and via email.
Intercom features:
- Receiving messages in the chat from visitors.
- Conversations in real time.
- Management of conversations.
- Sending e-mail or web messages.
- Collection of information.
- Sending email from your address.
- Manage permissions.
- Trigger auto messages.
- Goals of messages.
- Custom templates.
- Timetable for sending messages.
- Checking the sender's domain.
- Segmentation of the audience.
2024-11-22 11:55:27: Putting people first: Nick Clark on how to design AI support for the customer Youtube
2024-11-21 12:00:20: Innovator Spotlight with Angelo Livanos of Lightspeed Commerce | Pioneer 2024 Youtube
2024-11-21 10:14:10: How to use macros for customer support Youtube
2024-11-20 12:00:11: Innovator Spotlight with Constantina Samara of Synthesia | Pioneer 2024 Youtube
2024-11-19 17:54:19: Intercom's AI Agent: Fin 2 Youtube
2024-11-19 12:00:48: Innovator Spotlight with Natalie Hurst of Nuuly | Pioneer 2024 Youtube
2024-11-17 12:00:03: ? How valuable is customer service? #customerservice #customersupport Youtube
2024-11-16 12:01:04: ? What big bet should CS leaders make in the age of #AI? #customersupport #customerservice Youtube
2024-11-13 12:01:06: The Next Generation of AI-First Customer Service: Meet Fin 2 | Product Keynote Highlights Youtube
2024-11-12 12:11:14: How to use AI as a Knowledge Manager Youtube
2023-03-30 16:30:01: “What’s the cancellation policy?”
“How can I get a refund?”
Your #CustomerSupport team documents the answers and then spends time pasting the same replies over and over.
Let Fin help customers find the answers to common support questions quickly. https://t.co/kXqSiOtana… https://t.co/R1q9SfNURT Twitter
2023-03-28 16:22:00: Powerful AI ? Great CX
Fin Twitter
2023-03-23 20:17:00: What do #CustomerSupport reps have in common with Bill Murray and Natasha Lyonne?
They know what it's like to live the same experience over and over and over again.
Fin, our new #AI chatbot, is here to break you out of that endless loop. https://t.co/NlYKSCRsEk https://t.co/W2d8gADGyP Twitter
2023-03-22 18:04:33: ✅ Try out Fin, the new #AI chatbot for customer support
✅ Get excited about all the CTRL+C/CTRL+Vs this will save you
✅ Do a little happy dance
Demo Fin and then join the waitlist to get it for your team https://t.co/9e0qPVqwmZ https://t.co/mmHUFmI8A1 Twitter
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Intercom Integrations
