By integrating AskNicely with Intercom, you can configure AskNicely to poll your customers from a specific segment at Intercom on a daily basis. Use this feature to automatically initiate a survey submission when key customer events are logged with Intercom, such as a new customer subscribing or upgrading to a new plan.

AskNicely's contact information allows you to set a pre-submission delay and ensure that you don't send polls to any one customer too often.

Because AskNicely feeds survey results directly to Intercom, linked to contacts, you can use Intercom segments to track your Net Promoter Score in real time. Launch automated messaging at Intercom to reach out to dissatisfied customers or to turn satisfied customers into valuable repeat deals.