It only takes a minute to integrate with Slack. You’ll get notified about messages from your users and everything happening behind the scenes in your Team Inbox.

Slack brings all your team communication together in one place. Our Slack integration ensures you are kept informed of new activity in your team's inbox including messages from your users and teammates. You can select to be notified on any of the following actions:

- New Message from a user and/or lead

- Reply from a user

- Reply from a teammate

- Note added to conversation

- Conversation assigned to teammate

- User created

- Company created

- Lead signed up notifications

- Here’s how your notifications appear in Slack

The notifications will appear in the Slack channel you select, with links to view user profiles and respond to incoming messages in Intercom.