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Intercom - esta plataforma foi projetada para facilitar o trabalho com clientes. Inclui um conjunto de produtos integrados para vendas, marketing, produtos e suporte.
O Intercom permite configurar a comunicação com os clientes no site, dentro da rede e aplicativos móveis, e por e-mail.
Funcionalidades do Intercom:
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Recebimento de mensagens no chat dos visitantes.
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Conversas em tempo real.
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Gerenciamento de conversas.
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Envio de e-mails ou mensagens na web.
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Coleta de informações.
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Envio de e-mail do seu endereço.
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Gerenciar permissões.
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Acionar mensagens automáticas.
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Objetivos das mensagens.
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Modelos personalizados.
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Cronograma para envio de mensagens.
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Verificar o domínio do remetente.
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Segmentação do público.
2024-11-22 11:55:27: Putting people first: Nick Clark on how to design AI support for the customer Youtube
2024-11-21 12:00:20: Innovator Spotlight with Angelo Livanos of Lightspeed Commerce | Pioneer 2024 Youtube
2024-11-21 10:14:10: How to use macros for customer support Youtube
2024-11-20 12:00:11: Innovator Spotlight with Constantina Samara of Synthesia | Pioneer 2024 Youtube
2024-11-19 17:54:19: Intercom's AI Agent: Fin 2 Youtube
2024-11-19 12:00:48: Innovator Spotlight with Natalie Hurst of Nuuly | Pioneer 2024 Youtube
2024-11-17 12:00:03: ? How valuable is customer service? #customerservice #customersupport Youtube
2024-11-16 12:01:04: ? What big bet should CS leaders make in the age of #AI? #customersupport #customerservice Youtube
2024-11-13 12:01:06: The Next Generation of AI-First Customer Service: Meet Fin 2 | Product Keynote Highlights Youtube
2024-11-12 12:11:14: How to use AI as a Knowledge Manager Youtube
2023-03-30 16:30:01: “What’s the cancellation policy?”
“How can I get a refund?”
Your #CustomerSupport team documents the answers and then spends time pasting the same replies over and over.
Let Fin help customers find the answers to common support questions quickly. https://t.co/kXqSiOtana… https://t.co/R1q9SfNURT Twitter
2023-03-28 16:22:00: Powerful AI ? Great CX
Fin Twitter
2023-03-23 20:17:00: What do #CustomerSupport reps have in common with Bill Murray and Natasha Lyonne?
They know what it's like to live the same experience over and over and over again.
Fin, our new #AI chatbot, is here to break you out of that endless loop. https://t.co/NlYKSCRsEk https://t.co/W2d8gADGyP Twitter
2023-03-22 18:04:33: ✅ Try out Fin, the new #AI chatbot for customer support
✅ Get excited about all the CTRL+C/CTRL+Vs this will save you
✅ Do a little happy dance
Demo Fin and then join the waitlist to get it for your team https://t.co/9e0qPVqwmZ https://t.co/mmHUFmI8A1 Twitter
Análogos
Vídeos
Intercom Integrações
