Intercom
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Intercom - esta plataforma foi projetada para facilitar o trabalho com clientes. Inclui um conjunto de produtos integrados para vendas, marketing, produtos e suporte.
O Intercom permite configurar a comunicação com os clientes no site, dentro da rede e aplicativos móveis, e por e-mail.
Funcionalidades do Intercom:
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Recebimento de mensagens no chat dos visitantes.
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Conversas em tempo real.
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Gerenciamento de conversas.
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Envio de e-mails ou mensagens na web.
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Coleta de informações.
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Envio de e-mail do seu endereço.
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Gerenciar permissões.
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Acionar mensagens automáticas.
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Objetivos das mensagens.
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Modelos personalizados.
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Cronograma para envio de mensagens.
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Verificar o domínio do remetente.
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Segmentação do público.
2025-03-09 17:01:03: The Future of #AI: Creativity, Ownership & Ethics Youtube
2025-03-08 11:30:20: From obstacle course to express lane – the evolution of #AI in customer support Youtube
2025-03-06 15:22:31: Designing for Clarity | Intercom on Product Youtube
2025-03-02 11:15:03: Facebook's wake-up call: Adapt or lose. Youtube
2025-03-01 10:00:48: All #AI questions have one of two answers... Youtube
2025-03-01 10:00:14: Scaling Smart: How Synthesia Handled a 690% Surge Without Sacrificing Quality Youtube
2025-02-27 15:09:41: Navigating a new era of AI-first customer service Youtube
2025-02-26 18:04:06: How to use reusable workflows in Intercom Youtube
2025-02-24 18:05:54: How to use customer data in Intercom Youtube
2025-02-24 18:05:31: How to import your customers into Intercom Youtube
2023-03-30 16:30:01: “What’s the cancellation policy?”
“How can I get a refund?”
Your #CustomerSupport team documents the answers and then spends time pasting the same replies over and over.
Let Fin help customers find the answers to common support questions quickly. https://t.co/kXqSiOtana… https://t.co/R1q9SfNURTTwitter
2023-03-28 16:22:00: Powerful AI 🤝 Great CX
FinTwitter
2023-03-23 20:17:00: What do #CustomerSupport reps have in common with Bill Murray and Natasha Lyonne?
They know what it's like to live the same experience over and over and over again.
Fin, our new #AI chatbot, is here to break you out of that endless loop. https://t.co/NlYKSCRsEk https://t.co/W2d8gADGyPTwitter
2023-03-22 18:04:33: ✅ Try out Fin, the new #AI chatbot for customer support
✅ Get excited about all the CTRL+C/CTRL+Vs this will save you
✅ Do a little happy dance
Demo Fin and then join the waitlist to get it for your team https://t.co/9e0qPVqwmZ https://t.co/mmHUFmI8A1Twitter
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