Flow.ai is an online chat solution designed to help businesses build their own chatbots for WhatsApp, Facebook, Rich Communication Services (RCS) and other communication channels.
Key features include real-time consumer chat, language processing, intent recognition, contextual guidance, and on-screen chats.
Executives using Flow.ai can grant role-based access permissions to employees and create multiple projects to facilitate collaboration.
Flow.ai offers a drag-and-drop user interface, pre-built templates, and conversation flow control with contextual conditions and branching capabilities. In addition, the app collects and imports data in the form of text, locations, media, images, and events to create trigger streams.
Flow.ai is ideal for both small businesses and businesses operating around the world. In a variety of industries such as retail and e-commerce, human resources and recruiting, agencies, hotels and hospitals, restaurants, financial services, travel and airlines, logistics, software and technology, real estate management and more.