Flow.ai's integration with Sparkcentral brings together the optimal mix of live and virtual agents in a contact center and enhances the customer experience.

A modern user interface, a simple user interface, and an easy-to-use solution enhance the agent experience.

The combination of AI with human agents allows it to handle more messages with fewer agents when compared to other chat solutions.

The integration will allow your team and bot to serve customers on chat and social media - with a truly asynchronous agent workflow.