8x8 Virtual Office is a multi-channel cloud contact center that includes IVR, routing, queuing, supervisor tools, CTI, call recording, staff optimization, chat, reporting, and more.

Using VoIP technology, 8x8 aims to provide business solutions that extend traditional telephony services to powerful unified communications. With advanced features such as web conferencing, Internet faxing, smartphone integration and an online dashboard that provides users with call control, the 8x8 virtual office is designed to connect businesses with important people.

8x8 Virtual Office aims to deliver superior voice quality, HD Audio, industry-leading routing, compression and flawless network performance to deliver a complete communications solution that works exactly the way businesses want it.

The complete cloud system provides a range of features, mobile apps, messaging and collaboration tools to help teams stay connected with each other as well as their customers. 8x8 Virtual Office simplifies instant messaging in both individual and group formats, and users can add attachments such as photos, videos, and web links to easily share information with colleagues.