Yotpo's integration with Gorgias will allow your support team to respond to customer reviews and questions without ever leaving Gorgias. Support agents will also be able to manage customer loyalty plans right from the admin panel. The ability to work within a familiar platform means more responsiveness to customer questions.

Using this integration, support agents will be able to view customer profiles in Gorgias and personalize their interactions with Yotpo customer data, including aggregate review metrics (GPA, number of reviews, and sentiment), recent reviews, and loyalty.