Amity
Languages: English
Localization: World

The Get Amity service was discontinued due to a strategic rebrand. The company shifted focus to in-app social SDK, retiring its Customer Success product. It now operates as Social+, launched on October 15, 2024.

Amity was a SaaS platform focused on Customer Success Management for B2B companies. It helped identify churn risks, improve customer retention, and boost user engagement. The service integrated data from CRM, email, support, and product usage to enable automated alerts, customer segmentation, and interactions based on real user behavior. Amity offered flexible dashboards, integrations, and actionable insights for support and account management teams. Its proactive approach empowered businesses to act before problems occurred, strengthening customer relationships and increasing lifetime value through better engagement and strategic follow-ups.






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