Amity is a cloud-based customer relationship management (CRM) solution that helps businesses across various industries to manage interactions with existing and potential customers.
Amity allows users to automate tasks that don’t require personalized interactions with customers. They can add contacts to mailing lists and send out promotions, announcements, newsletters and more.
Users are provided with a dashboard where they can see customer accounts. Customer account screens display information such as when users last interacted with certain customers, when their subscriptions will expire and risk levels associated with accounts.
Amity also has an onboarding screen that shows information such as status of the existing contracts. Users can see what the next appropriate onboarding action is for each account.