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Cloudtalk is a cloud service for creating a call center.
The service allows you to create a virtual telephone system for sales and customer service departments from anywhere in the world.
CloudTalk provides you with as much customer information as possible while the call is in the queue, giving you enough time to fully understand and anticipate customer requirements.
CloudTalk can automatically record all calls. After ending the call, you can listen to it directly from your Internet browser anywhere and anytime. Incoming calls are sorted into queues based on predefined rules and routed to available agents in the correct group.
Cloudtalk virtual call center software allows your sales or support staff to work remotely from anywhere of their choice. All they need is a stable internet connection and headphones.
Using advanced analytics of the call center, you can monitor the communication of your employees with customers and take action to improve communication with customers. With real-time analytics, you can track the performance of your agents in real time.
2023-10-18 13:34:33: What is CloudTalk? Youtube
2023-08-18 12:00:05: Import contacts and start attending customers right away Youtube
2023-08-11 12:00:49: Power Dialer – A Guide to Automating Sales Campaigns Youtube
2023-08-04 12:00:41: Call Flow Designer - Dive Into Advanced Setup Youtube
2023-07-28 12:00:22: Call Flow Designer - Master the Basics Youtube
2023-05-26 14:05:45: Pipedrive + CloudTalk - Integration Overview Youtube
2023-04-07 15:00:13: CloudTalk Onboarding: Dashboard & Statistics Youtube
2023-03-31 15:00:14: CloudTalk Onboarding: Call Flow Designer & Business Hours Youtube
2023-03-24 16:00:08: CloudTalk Onboarding: Number Acquisition and Porting Youtube
2023-03-17 16:00:26: CloudTalk Onboarding: Setting Up Agents & Groups Youtube
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Cloudtalk Integrations
