By integrating CloudTalk with Magento, you will always see the latest customer data during your conversation. CloudTalk instantly displays customer profile information, order details, and a complete message and order history even before a conversation is started.

Customer and order data are displayed in one place - in the contact information of each customer. So when a customer calls, your agents see all the information they need in real time, allowing them to provide optimal customer support.

In addition to viewing information in CloudTalk, you can change the status of an order or add comments to a customer card even when you are still on the phone. CloudTalk will automatically update the information in Magento.

If your existing customer calls you and their contact details need to be changed, you can do it quickly and easily in CloudTalk, which automatically syncs the new information with Magento.