Chat Services and Messaging Platforms / 3

Mobiniti

Mobiniti is an SMS and MMS marketing platform for campaigns, automation, customer messaging, mobile coupons, loyalty programs, and audience segmentation. Businesses can schedule promotions, manage subscribers, track engagement, and handle two-way conversations. Agencies can also use white-label accounts to provide branded messaging services to their own clients.

Olark

Olark is a live chat software that helps businesses engage website visitors in real time, improve support, increase sales, and integrate with CRM and analytics tools.

Paldesk

Paldesk is a multi-channel communication platform with live chat, customer support and chatbot.

ProProfs Chat

ProProfs Chat is a real-time chat program that you can easily integrate into your business website and instantly connect with your website visitors.

Rexpondo

Rexpondo is a flexible Service Desk solution based on OTRS, offering ticket management, ITSM tools, multichannel support, and high customization options for optimized IT support and customer service.

Ringcental

Ringcental is a business communication platform.

Rocket.Chat

Rocket.Chat is a collaboration solution that helps businesses work remotely through audio / video conferencing, screen sharing, live chat and more.

SendBird

SendBird is a messaging, chat and chat development kit for mobile apps and websites. Sendbird provides a fully managed server infrastructure, public and group chats that can scale to suit your audience.

Slack

Slack is a cloud-based team communication platform combining messaging, file sharing, automation, and integrations—ideal for remote or hybrid work, improving collaboration, productivity, and information transparency.

Smartsupp

Smartsupp is a live chat and AI assistant platform for websites that helps businesses convert visitors and support customers faster. It combines real-time chat, automated bots, proactive messages, and a shared inbox to handle common questions, capture leads, and reduce support workload—especially for e-commerce stores that need quick answers during browsing and checkout.

Smooch

Smooch is a software development kit (SDK) that allows developers to embed chat functionality into applications and web pages.

SnapEngage

SnapEngage is a live chat software designed to empower and support your sales teams with features such as team chats, reporting, monitoring, user roles, transfers, and priority levels.

Speakap

Speakap is an innovative business communications solution that connects employees wherever they are, facilitates collaboration and increases productivity.

Tawk.to

Tawk.to is online chat gives you the opportunity to provide support to users in real time. Tawk.to gives you the opportunity to observe the behavior of the visitors and to communicate with them, when they need it.

Trengo

Trengo is a collaboration platform that provides enterprises with a shared inbox to manage team communication and customer interactions across multiple channels such as WhatsApp, email, chat, social media platforms, and voice calls.

Trumpia

Trumpia is an intelligent SMS marketing and automation platform that helps businesses engage customers, automate communication workflows, manage contacts, and deliver personalized multi-channel messaging at scale.

Twilio

Twilio is a cloud-based communications platform enabling businesses to integrate voice, SMS, video, and chat into applications via APIs, offering scalable, customizable solutions for customer engagement and communication management.

Verint

Verint is an AI-powered platform for customer experience automation, offering intelligent virtual assistants, omnichannel engagement, workforce optimization, analytics, and compliance tools to enhance service efficiency and satisfaction.

Viber

Viber is a popular messaging and VoIP app that offers free text, voice, and video calls, multimedia sharing, and group chats with end-to-end encryption across multiple platforms.