Rocket.Chat is a collaboration solution that helps businesses work remotely through audio / video conferencing, screen sharing, live chat and more.

You can manage communications from employees and external customers on a single platform, while reducing operational costs and focusing your online customer service team on solutions with fewer distractions and all the tools you need to deliver exceptional customer experience.

Rocket.Chat comes with a real-time message translation tool that allows users to communicate in multiple languages. It also enables businesses to use custom themes and personalize the platform's user interface.

The solution provides encryption and two-factor authentication features to ensure user and account security. Supervisors can view the history of messages in individual, public and private chat channels.

In addition, a drag-and-drop interface allows users to share ideas, projects and files in real time, facilitating collaboration across the entire organization.