ProProfs Chat is a real-time chat program that you can easily integrate into your business website and instantly connect with your website visitors. The application significantly improves the interaction between you and existing and potential customers, allowing you to attract leads and increase sales.
With ProProfs Chat, you can instantly turn your visitors into paying customers by helping them with product questions or solving their problems long before these fears negatively impact their purchasing decisions. With ProProfs Chat, you can see what your visitors are watching on their screen in real time. You can also see what they are recruiting, giving you a clear idea of what they are looking for. This will allow you to understand their problems and offer the best solutions for their problems and answers to their questions.
With the help of the pre-chat form, you can collect contact information and generate new leads to further increase conversions. Whenever your visitors visit your site, support operators can send them chat invitations to interact, and then guide them through the sales funnel.