Integration of ProProfs Live Chat with SugarCRM will allow you to capture and track leads, store transcripts of chats with them, and much more.

With this live chat integration, your agents can easily update customer contact information during an ongoing chat and save transcripts for future reference.

The integration will also allow you to track the number of sales made to each customer, giving you insight into their buying patterns and triggering triggers for similar products the next time they visit your website.