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TeamSupport is a cloud-based B2B customer support platform that will help your business increase satisfaction and loyalty.
A scalable, one-stop support solution designed for B2B businesses to make collaboration easier. Allows you to expand the capabilities of your support team to improve customer service focused on maintaining customer relationships.
TeamSupport makes it easy to measure how satisfied each customer is and to identify customers at risk using artificial intelligence tools. TeamSupport helps you consolidate all the interactions you have with your customers, giving you a deep understanding of customer sentiment and enabling you to identify critical issues or opportunities.
In one application, you can see all the requests, requests or problems that someone from the client company has sent to your support department. You can then run reports to determine which customers have used your support team the most.
TeamSupport makes it quick and easy to add notes to a customer record so everyone in the organization has the same information. For example, you can tag a large or very important customer, or alert your team to an existing / ongoing problem with a customer so everyone in the company knows about it. This feature is especially useful for new hires who do not yet have a deep understanding of each customer.
2024-10-30 19:32:16: Live TSU Webinar October 2024: The Bots are Back: Smart Conversational Bots Youtube
2024-10-25 15:05:46: TeamSupport's Chat Agent Training Youtube
2024-10-02 18:08:43: Live TSU Webinar September 2024 Save Time With Ticket Deflection Youtube
2024-09-09 18:02:44: New - AI Suggested Solutions for SnapEngage / TeamSupport Youtube
2024-09-03 21:14:06: Live TSU Webinar August 2024 Take Control with Proactive Chat Youtube
2024-07-31 23:15:34: Live TSU Webinar: July 2024 Youtube
2024-06-27 18:25:13: Live TSU Webinar November Ending With Insight Youtube
2024-06-27 18:19:42: Live TSU Webinar January 2024 Monitoring Customer Health With CDI Youtube
2024-06-27 18:18:27: Live TSU Webinar June 2024 Streamlining Ticket Management with Approval Workflows in TeamSupport Youtube
2024-06-27 18:09:09: Live TSU Webinar May 2024 Rediscovering Ticket Templates Youtube
2023-03-30 22:38:02: What’s New At TeamSupport? Q1 2023 Product Releases And Updates
https://t.co/ArTXs6hy8i Twitter
2023-03-24 18:02:00: Being customer-first means giving #customers options that empower them. #Self-service tools are the best way to provide customers with the freedom to do things their own way. Learn the strategies with our e-book here : https://t.co/LF3nIwBjMG Twitter
2023-03-23 18:08:00: TeamSupport has been keeping a secret, and it's time to tell everyone! We have a client-exclusive webinar series and this month, you're invited. If you'd like an insider's scoop on how to free up your #CustomerSupport agents, you'll want to to register: https://t.co/d3zMQR6aBU Twitter
2023-03-22 18:05:00: Messaging and #LiveChat need strong data security. Data breaches are common and businesses risk damage if they fail to keep up. Check out why at https://t.co/fNLjkQMYGg Twitter
2023-03-21 18:02:59: Messaging has become a popular form of communication for customers. It is vital for companies to adapt to their customer's preferences in order to provide the highest levels of satisfaction. Here's 5 reasons your team needs multiple messaging channels. https://t.co/3ZROE6Tkzs Twitter
2023-03-20 22:01:00: https://t.co/2b8Njg1ZZ4 Happy Monday! Did you wake up this morning wondering how to bring in more leads? Is your #VPofSales wanting to launch Q2 with a bang? Join TeamSupport and customer Lamar in our live webinar 3X Your Lead Gen With Messaging & Live Chat. Register Here: Twitter
2023-03-17 18:06:59: Extra! Extra! Read all about it! ? TeamSupport is making waves to help businesses reach their customers on a global scale. Read the full story.
https://t.co/rVoWN3NATK Twitter
2023-03-16 18:04:00: After TeamSupport's Messaging & Live Chat was installed on their homepage for just a few months, their reactive chat-to-opportunity conversion rate increased to 30%. Learn how AlienVault uses TeamSupport's Live Chat to create a seamless sales solution. https://t.co/LgY0jMHXwj Twitter
2023-03-14 18:05:00: 86% of customers are willing to pay for a better #CustomerExperience. And yet, despite best efforts, many businesses still aren't customer-centric. Why is this? We have some ideas on why and how to help you be more customer-centered. https://t.co/RQQOGmCHuW Twitter
2023-03-13 18:03:00: When choosing a ticketing solution, you may ask yourself, "Why TeamSupport?" TeamSupport is more than a #Ticketing solution. We help you protect your most valuable asset - Your customer. Want to know how? ? https://t.co/I0kJ29i0Ow Twitter
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