TeamSupport's integration with RingCentral helps improve customer support, efficiency, productivity and create a positive image of your company for customers.

The TeamSupport integration with RingCentral will provide your agents with the key customer information they need. When a customer contacts your RingCentral-backed support team, TeamSupport will automatically display their contact history, service agreements and satisfaction scores, ensuring fast and efficient customer service.

If someone calls your customer service and leaves a voicemail message, you can set up RingCentral to forward that message to your email address. Simply set a forwarding address for the email that is forwarded to TeamSupport and a new ticket will be created with audio voicemail as an attachment.