Smartsupp

Smartsupp

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Localization: World

Smartsupp is a best-of-breed live chat platform that helps engage website visitors with real-time communication.

Live chat is one of the most popular communication channels, and Smartsupp makes it easy to add live chat functionality to any website, including those created with many of the most well-known platforms, like WordPress, Opencart and others.

Smartsupp can be configured to allow agents to answer chats remotely, from their home office or even a smartphone. Customers see a live chat window that matches the company’s brand identity, right down to the fonts and colors used.

Smartsupp offers an auto-messaging function. With this, companies can set up messages to be delivered automatically whenever website visitors meet certain conditions or, for example, view certain products.

Smartsupp also integrates with Google Analytics, helping companies see how live chat impacts their other online engagement metrics.





2023-03-21 13:51:25: Všechny cesty vedou do Brna! ?️Přijďte se s námi potkat na #EcommerceDay, který se koná 25. března! ?️Těšit se můžete i na náš #workshop, kde se dozvíte, jak vytvořit chytrého chatbota a zvýšit počet objednávek! ? Registrovat se můžete zde ? https://t.co/PRiTRNyt9Y https://t.co/WDkagAlEcX Twitter
2022-11-09 12:15:24: Dear Customers, Smartsupp services are back up and running, as usual, and all functionality has been restored. Once again, we apologize for any complications that may have been caused by the temporary unavailability. Thank you for understanding Twitter
2022-11-09 11:02:30: Dear customers, Since this morning we are experiencing a temporary outage of Smartsupp services due to technical problems on our side. ⚠️ Our teams are working to fix the problem urgently. Thank you for your understanding and we are very sorry for the inconvenience. Twitter
2022-09-22 12:41:18: Smartsupp bude 8. října na E-commerce day v Brně! ? Stavte se za námi a zjistěte, jak správně nastavit Smartsupp a navýšit své prodeje pomocí live chatu a chatbotů! ? Registrovat se můžete zde ? https://t.co/PRiTRNyt9Y S kým se potkáme? ? #Ecommerceday #livechat #chatbot https://t.co/CseuVtEq31 Twitter
2022-05-27 09:37:36: Jak si usnadnit zákazníckou komunikaci s pomocí Smartsupp mobilní aplikace Youtube
2022-05-27 09:37:34: Jak optimalizovat váš web s pomocí video nahrávek Youtube
2022-05-27 09:37:23: How to Facilitate Customer Communication with the Smartsupp Mobile App Youtube
2022-05-27 09:37:19: How to Optimize Your Site with Smartsupp Video Recordings Youtube
2022-04-29 15:48:23: Woah... How did they do it?! ?Find out how Dokonalá Káva increased their average order value via Smartsupp by 127%, and how they were able to obtain 379% more sales with visitors who used live chat vs. those who didn’t. ? https://t.co/p1UyzcXxdt Twitter
2022-02-21 13:15:32: What Are Automatic Messages and How to Work with Them Youtube
2022-02-21 13:15:27: How to Properly Adjust Text in the Smartsupp Chat Window Youtube
2022-01-28 03:41:55: Jak pracovat s automatickými zprávami ve Smartsuppu Youtube
2022-01-28 03:41:32: Jak správně otextovat Smartsupp chatbox Youtube
2021-11-30 14:36:02: Jak nastavit vánočního chatbota pomocí šablony ? Youtube
2021-09-30 10:13:59: Záznam webináře: Jak využít live chat a chatbota pro navýšení prodejů na e shopu Youtube

Alternatives

Freshservice
Tidio Chat
Monday.com
iDobraCRM

Videos

Screenshots

Smartsupp Integrations

WordPress
PrestaShop
Joomla
Magento (Adobe Commerce)
OpenCart
Google Analytics
Shopify
Wix