SnapEngage is a live chat software designed to empower and support your sales teams with features such as team chats, reporting, monitoring, user roles, transfers, and priority levels.
The Text-to-Chat feature in SnapEngage allows your visitors to initiate a chat and communicate with your agents via SMS text messages, while maintaining a user-friendly chat interface for your agents. Agents and visitors can easily share images and other files in the chat window.
After each chat, you can collect feedback from visitors to assess their satisfaction, evaluate the performance of agents and identify areas for improvement.
You can customize everything, including agent photos, chat window and help buttons, and even customize your chat window to suit your website.
2021-12-24 20:10:02: Happy Holidays from TeamSupport! Have a wonderful and safe holiday season – we can't wait to see you next year! https://t.co/rDrJwBQcgi Twitter
2021-12-21 20:25:47: Customers are 60% more likely to make a purchase on your site if you have Live Chat. So why is it that still 39% of B2B businesses won’t use it?
Dive into the 3 major reasons why B2B businesses need live chat in 2022: https://t.co/vYgjdKJKtv Twitter
2021-11-11 00:22:46: Go Beyond Chat – Ever wonder how continuous conversations are changing the way business is done? Our SVP Sofia Rossato is speaking at the #techitout conference tomorrow. Stay tuned for an exclusive recording! https://t.co/cucTeff5L9 Twitter
2021-11-08 18:25:22: You can turn your customers into your greatest revenue generator with cross-sell opportunities. Learn how to realize the customer pipeline strategy with cutting-edge #customersuccess tools on November 10th in our live webinar. Register today: https://t.co/Lvku7gK3MF Twitter
2021-11-05 23:48:17: Drive customer engagement with the all new #customersuccess tool from TeamSupport. Come dive into the features with us this November 10th. Take a first look: https://t.co/hB2mWthlX9 https://t.co/HCNEXBthvK Twitter
2021-11-03 16:36:59: Increased satisfaction means greater retention. Is it that simple? Tune into our live webinar next week on November 10th to get a first look at the newest #customersuccess technology, built to increase your customers’ satisfaction. Get started here: https://t.co/Qc6Pfq5OvA Twitter
2021-11-02 16:35:00: Did you know that it’s 7x more expensive to get a new customer than it is to keep an existing one? Our live webinar on Nov. 10th unveils a revolutionary #customersuccess tool that reduces #churn creates & #upsell opportunities. Register today: https://t.co/4IOcyZ9juD Twitter
2021-09-24 21:27:52: See you Monday at #SaastrAnnual for 3 full days of events, workshops, and mentoring sessions. And don’t forget to stop by booth 210 for your free #TeamSupport socks! https://t.co/OiYVPzDjZD Twitter
2021-09-22 01:07:02: Join us September 29th for a live webinar and discover how businesses can better connect with their customers and take those relationships to the next level.
#customersuccess #customersupport #chat #clientsuccess https://t.co/DajtN47kGK Twitter
2021-09-20 20:02:04: 1 week until #SaaStrAnnual and we can’t wait to see you at booth 210! Tomorrow we’ll announce our free SaaStr-specific swag, so stay tuned! https://t.co/UHfkgFgnmD Twitter
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