SnapEngage – это программное обеспечение для живого чата, предназначенное для расширения возможностей ваших групп продаж и их поддержки такими функциями, как командные чаты, отчетность, мониторинг, роли пользователей, передачи и уровни приоритета.
Функция Text-to-Chat в SnapEngage позволяет вашим посетителям инициировать чат и общаться с вашими агентами с помощью текстовых SMS-сообщений, сохраняя при этом удобный интерфейс чата для ваших агентов. Агенты и посетители могут легко обмениваться изображениями и другими файлами в окне чата.
После каждого чата, Вы сможете собирать отзывы посетителей чтобы оценить их удовлетворенность, оценить работу агентов и выявить области, требующие улучшения.
Вы можете настроить все, включая фотографии агентов, окно чата и кнопки для помощи, и даже настроить ваше окно чата в соответствии с вашим веб-сайтом.
2021-12-24 20:10:02: Happy Holidays from TeamSupport! Have a wonderful and safe holiday season – we can't wait to see you next year! https://t.co/rDrJwBQcgi Twitter
2021-12-21 20:25:47: Customers are 60% more likely to make a purchase on your site if you have Live Chat. So why is it that still 39% of B2B businesses won’t use it?
Dive into the 3 major reasons why B2B businesses need live chat in 2022: https://t.co/vYgjdKJKtv Twitter
2021-11-11 00:22:46: Go Beyond Chat – Ever wonder how continuous conversations are changing the way business is done? Our SVP Sofia Rossato is speaking at the #techitout conference tomorrow. Stay tuned for an exclusive recording! https://t.co/cucTeff5L9 Twitter
2021-11-08 18:25:22: You can turn your customers into your greatest revenue generator with cross-sell opportunities. Learn how to realize the customer pipeline strategy with cutting-edge #customersuccess tools on November 10th in our live webinar. Register today: https://t.co/Lvku7gK3MF Twitter
2021-11-05 23:48:17: Drive customer engagement with the all new #customersuccess tool from TeamSupport. Come dive into the features with us this November 10th. Take a first look: https://t.co/hB2mWthlX9 https://t.co/HCNEXBthvK Twitter
2021-11-03 16:36:59: Increased satisfaction means greater retention. Is it that simple? Tune into our live webinar next week on November 10th to get a first look at the newest #customersuccess technology, built to increase your customers’ satisfaction. Get started here: https://t.co/Qc6Pfq5OvA Twitter
2021-11-02 16:35:00: Did you know that it’s 7x more expensive to get a new customer than it is to keep an existing one? Our live webinar on Nov. 10th unveils a revolutionary #customersuccess tool that reduces #churn creates & #upsell opportunities. Register today: https://t.co/4IOcyZ9juD Twitter
2021-09-24 21:27:52: See you Monday at #SaastrAnnual for 3 full days of events, workshops, and mentoring sessions. And don’t forget to stop by booth 210 for your free #TeamSupport socks! https://t.co/OiYVPzDjZD Twitter
2021-09-22 01:07:02: Join us September 29th for a live webinar and discover how businesses can better connect with their customers and take those relationships to the next level.
#customersuccess #customersupport #chat #clientsuccess https://t.co/DajtN47kGK Twitter
2021-09-20 20:02:04: 1 week until #SaaStrAnnual and we can’t wait to see you at booth 210! Tomorrow we’ll announce our free SaaStr-specific swag, so stay tuned! https://t.co/UHfkgFgnmD Twitter
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