JustCall is a cloud-based phone system designed to help businesses get phone numbers (in 58 countries) and make, receive and track calls from web, mobile or desktop apps.
All outgoing and incoming calls are registered and recorded automatically - both in the JustCall system and in the user's CRM / helpdesk system. Users can create their own call distribution rules, customize voicemail and greeting message (in different languages).
Some characteristics:
- the ability to call your customers from a local number based on their location;
- the ability to make and receive calls directly to your computer or mobile phone;
- the ability to distribute incoming calls between different team members.
- the ability to receive calls directly to your phone using multiple phone numbers from one JustCall account;
- high quality sound.
2024-10-31 15:13:44: Shruti Kapoor on when and how to sell your company #thebusinessos #startup #founder Youtube
2024-10-31 15:12:23: Shruti Kapoor on the one thing she would have done differently in her career #thebusinessos #founder Youtube
2024-10-31 15:11:29: Shruti Kapoor on the investor mindset and how to choose investors #thebusinessos #investor #startup Youtube
2024-10-31 15:10:18: Shruti Kapoor on her hiring process Youtube
2024-10-31 15:08:56: Shruti Kapoor on staying true to yourself as you build a company #thebusinessos #founder #startup Youtube
2024-10-31 15:07:41: Shruti Kapoor on managing biases as a woman entrepreneur #thebusinessos #entrepreneurship Youtube
2024-10-31 15:06:21: Shruti Kapoor on creating a great company culture #thebusinessos #entrepreneurship #hiring #startup Youtube
2024-10-31 15:00:25: Shruti Kapoor on why 2 co-founders are better than one #thebusinessos #entrepreneurship #founder Youtube
2024-10-31 14:58:06: Shruti Kapoor on building trust with her co-founders #thebusinessos #entrepreneurship #founder Youtube
2024-10-22 21:00:14: The Business OS (Ep. 6) - "You’ll have periods of calm and periods of crazy. Pace yourself.” Youtube
2023-04-06 15:22:56: JustCall Announces New Integrations and Installations for Enhanced User Experience https://t.co/fzYfrcoqVK Twitter
2023-03-30 16:34:03: It's about ensuring your customers receive excellent service, regardless of their background.
Make cultural competency training a priority for your agents in 2023. Twitter
2023-03-30 16:34:02: ? Stop making assumptions based on stereotypes or generalizations.
? Listen actively and try to understand the customer's perspective.
? Encourage agents to learn about different cultures, customs, and beliefs. Twitter
2023-03-30 16:34:01: A lack of cultural competence can be disastrous for customer service interactions.
An agent who's unable to understand cultural nuances can easily misinterpret a customer's needs, leading to frustration and dissatisfaction on both ends. Twitter
2023-03-30 16:34:00: Do your support agents interact with customers from different countries & cultures? Read this, if yes! ? Twitter
2023-03-29 16:53:20: Tony Stark. If he was a CX influencer. ? https://t.co/2VrPVcv0d0 Twitter
2023-03-28 16:57:39: Building a super app for your agents using ChatGPT API can add agility, efficiency & scalability to your customer service processes.
More importantly, it can help you deliver customers an exceptional experience. Twitter
2023-03-28 16:57:38: Now comes the monitoring and improving part…
Monitor the solution’s performance and make improvements as necessary.
This step involves ongoing data collection, model training, and validation to ensure that your AI solution continues to meet your business goals. Twitter