JustCall

JustCall é um sistema telefônico baseado na nuvem projetado para ajudar empresas a obter números de telefone (em 58 países) e fazer, receber e rastrear chamadas de aplicativos web, móveis ou de desktop.

Todas as chamadas recebidas e realizadas são registradas e gravadas automaticamente - tanto no sistema JustCall quanto no CRM / sistema de helpdesk do usuário. Os usuários podem criar suas próprias regras de distribuição de chamadas, personalizar correio de voz e mensagem de saudação (em diferentes idiomas).

Algumas características:

  • a capacidade de ligar para seus clientes a partir de um número local com base em sua localização;

  • a capacidade de fazer e receber chamadas diretamente no seu computador ou celular;

  • a capacidade de distribuir chamadas recebidas entre diferentes membros da equipe;

  • a capacidade de receber chamadas diretamente no seu telefone usando vários números de telefone de uma única conta JustCall;

  • som de alta qualidade.





2023-10-30 12:25:23: JustCall Workspace | Build Insightful Conversations Youtube
2023-07-06 13:12:32: Integrate Phone System with Help Scout | JustCall X Help Scout Integration | Youtube
2023-06-30 05:50:02: Integrate Phone System with Pipedrive | JustCall X Pipedrive Integration | Youtube
2023-06-16 09:26:38: The all-new AI-driven Conversation Intelligence for Sales and Support teams Youtube
2023-04-06 15:22:56: JustCall Announces New Integrations and Installations for Enhanced User Experience https://t.co/fzYfrcoqVK Twitter
2023-03-30 16:34:03: It's about ensuring your customers receive excellent service, regardless of their background. Make cultural competency training a priority for your agents in 2023. Twitter
2023-03-30 16:34:02: ? Stop making assumptions based on stereotypes or generalizations. ? Listen actively and try to understand the customer's perspective. ? Encourage agents to learn about different cultures, customs, and beliefs. Twitter
2023-03-30 16:34:01: A lack of cultural competence can be disastrous for customer service interactions. An agent who's unable to understand cultural nuances can easily misinterpret a customer's needs, leading to frustration and dissatisfaction on both ends. Twitter
2023-03-30 16:34:00: Do your support agents interact with customers from different countries & cultures? Read this, if yes! ? Twitter
2023-03-29 16:53:20: Tony Stark. If he was a CX influencer. ? https://t.co/2VrPVcv0d0 Twitter
2023-03-28 16:57:39: Building a super app for your agents using ChatGPT API can add agility, efficiency & scalability to your customer service processes. More importantly, it can help you deliver customers an exceptional experience. Twitter
2023-03-28 16:57:38: Now comes the monitoring and improving part… Monitor the solution’s performance and make improvements as necessary. This step involves ongoing data collection, model training, and validation to ensure that your AI solution continues to meet your business goals. Twitter
2022-10-31 10:13:52: How to Add Context in Sales Conversations? Youtube
2022-10-28 13:53:30: How to Set Up an IVR Call Menu in JustCall? Youtube
2022-10-28 13:52:00: How to Add a Voicemail Drop in JustCall? Youtube
2022-10-28 13:37:23: How to Receive Incoming Calls on Different Platforms in JustCall? Youtube
2022-10-28 13:30:57: JustCall Dashboard: A Quick Walkthrough Youtube
2022-10-28 13:26:12: How to Use Call Disposition in JustCall? Youtube

Análogos

SendBird
Asterisk
RingOver
Klaus

Capturas de tela

JustCall Integrações

Frontapp
HubSpot CRM
Pipedrive
Zendesk
Slack
Freshdesk
Intercom
ActiveCampaign
Close.io
Help Scout