JustCall - это облачная телефонная система, призванная помочь предприятиям получать телефонные номера (в 58 странах), а также совершать, принимать и отслеживать звонки из веб-приложений, мобильных приложений или настольных приложений.
Все исходящие и входящие звонки регистрируются и записываются автоматически - как в системе JustCall, так и в системе CRM/helpdesk пользователя. Пользователи могут создавать собственные правила распределения вызовов, настраивать голосовую почту и приветственное сообщение (на разных языках).
Некоторые характеристики:
- возможность звонить своим клиентам с местного номера исходя из их местоположения;
- возможность звонить и принимать звонки прямо на свой компьютер или мобильный телефон;
- возможность распределения входящих звонки между разными членами команды.
- возможность принимать звонки прямо на свой телефон, используя несколько телефонных номеров из одной учетной записи JustCall;
- качественный звук.
2024-10-31 15:13:44: Shruti Kapoor on when and how to sell your company #thebusinessos #startup #founder Youtube
2024-10-31 15:12:23: Shruti Kapoor on the one thing she would have done differently in her career #thebusinessos #founder Youtube
2024-10-31 15:11:29: Shruti Kapoor on the investor mindset and how to choose investors #thebusinessos #investor #startup Youtube
2024-10-31 15:10:18: Shruti Kapoor on her hiring process Youtube
2024-10-31 15:08:56: Shruti Kapoor on staying true to yourself as you build a company #thebusinessos #founder #startup Youtube
2024-10-31 15:07:41: Shruti Kapoor on managing biases as a woman entrepreneur #thebusinessos #entrepreneurship Youtube
2024-10-31 15:06:21: Shruti Kapoor on creating a great company culture #thebusinessos #entrepreneurship #hiring #startup Youtube
2024-10-31 15:00:25: Shruti Kapoor on why 2 co-founders are better than one #thebusinessos #entrepreneurship #founder Youtube
2024-10-31 14:58:06: Shruti Kapoor on building trust with her co-founders #thebusinessos #entrepreneurship #founder Youtube
2024-10-22 21:00:14: The Business OS (Ep. 6) - "You’ll have periods of calm and periods of crazy. Pace yourself.” Youtube
2023-04-06 15:22:56: JustCall Announces New Integrations and Installations for Enhanced User Experience https://t.co/fzYfrcoqVK Twitter
2023-03-30 16:34:03: It's about ensuring your customers receive excellent service, regardless of their background.
Make cultural competency training a priority for your agents in 2023. Twitter
2023-03-30 16:34:02: ? Stop making assumptions based on stereotypes or generalizations.
? Listen actively and try to understand the customer's perspective.
? Encourage agents to learn about different cultures, customs, and beliefs. Twitter
2023-03-30 16:34:01: A lack of cultural competence can be disastrous for customer service interactions.
An agent who's unable to understand cultural nuances can easily misinterpret a customer's needs, leading to frustration and dissatisfaction on both ends. Twitter
2023-03-30 16:34:00: Do your support agents interact with customers from different countries & cultures? Read this, if yes! ? Twitter
2023-03-29 16:53:20: Tony Stark. If he was a CX influencer. ? https://t.co/2VrPVcv0d0 Twitter
2023-03-28 16:57:39: Building a super app for your agents using ChatGPT API can add agility, efficiency & scalability to your customer service processes.
More importantly, it can help you deliver customers an exceptional experience. Twitter
2023-03-28 16:57:38: Now comes the monitoring and improving part…
Monitor the solution’s performance and make improvements as necessary.
This step involves ongoing data collection, model training, and validation to ensure that your AI solution continues to meet your business goals. Twitter
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