Epos Now – Smart POS Solutions for Modern Businesses

Epos Now is a cloud-based point-of-sale (POS) and business management platform designed for retail, hospitality, and service-based industries. Founded in 2011, the company serves over 80,000 businesses worldwide, offering an all-in-one solution that combines sales processing, inventory tracking, customer engagement, and financial reporting. Its platform is accessible from any device and includes integrated hardware options for in-store operations. Epos Now focuses on delivering flexibility, scalability, and ease of use, enabling businesses to manage operations from anywhere. Whether for a small boutique or a multi-location restaurant chain, Epos Now provides the tools needed to streamline workflows, improve customer service, and boost profitability.

Key Features

Cloud-Based POS
The system operates fully in the cloud, allowing real-time access to sales data, stock levels, and performance reports from any location. It supports both fixed terminals and mobile devices for flexible in-store setups.

Inventory Management
Epos Now offers real-time stock tracking with low-stock alerts, supplier ordering tools, and ingredient-level management for hospitality. This helps reduce waste, prevent stockouts, and optimize purchasing decisions.

Customer & Staff Management
Built-in loyalty programs, gift card support, and customer profiles help businesses build stronger relationships. Staff features include role-based permissions, time tracking, and performance reporting to increase accountability.

Integrated Payments
With Epos Now Payments and compatibility with third-party processors, businesses can accept card, contactless, and mobile wallet payments seamlessly. Transparent pricing and multi-currency support enhance operational efficiency.

Extensive Integrations
The platform connects with over 130 apps including accounting tools (QuickBooks, Xero), ecommerce platforms (Shopify, WooCommerce), and marketing solutions (Mailchimp, Loyalzoo), enabling automation and broader business insights.

Use Case Highlights

• Retail: Clothing stores, electronics shops, and convenience stores use Epos Now to handle product variations, inventory updates, and customer loyalty.

• Hospitality: Restaurants, cafés, and bars benefit from table management, split billing, kitchen display systems, and ingredient-level tracking.

• Service Businesses: Salons, spas, and fitness centers use the platform for appointment management, memberships, and integrated payments.

• Multi-location Chains: Cloud access allows owners to monitor multiple sites, centralize reporting, and manage staff schedules remotely.

Benefits

• Improved Efficiency: Automating inventory, reporting, and payment workflows saves time and reduces human error.

• Scalability: Suitable for small businesses starting with a single terminal as well as enterprises operating multiple locations.

• Data-Driven Insights: Comprehensive analytics help managers make informed decisions on stock, staffing, and promotions.

• Enhanced Customer Experience: Loyalty programs, fast transactions, and secure payments improve customer satisfaction and retention.

• Flexibility: Works on multiple devices and integrates with leading software, reducing the need for separate systems.

User Experience

Epos Now is praised for its intuitive interface and quick onboarding process. Staff training is straightforward, thanks to a training mode that doesn’t affect live sales data. The platform is visually clean, making it easy to navigate even during peak hours. Cloud-based access ensures managers can check performance from any device, while integrated support and optional onboarding services reduce downtime. Some users note that advanced reporting and premium support require additional fees, but overall, businesses appreciate the balance between functionality and ease of use.