With Gorgias integration with Shopify, your agents will always have customer and order history at their fingertips. You will be able to view your client's order history when you close their order to ensure speed and accuracy. No more switching between tabs or cut and paste.

Gorgias uses advanced machine learning to determine the intent and sentiment of each message. By learning about update tracking, return policy and urgency, Gorgias will help you prioritize and categorize orders based on their intended use.

You will be able to update Shopify orders directly from your Gorgias support team. You can even create and submit a draft order without opening a new tab or window.