Customer management / 11

Inbenta

Natural Language Processing (NLP) technology in Inbenta was integrated into Inbenta Enterprise Search for customer support and e-commerce.

Insightly is a cloud-based CRM and customer lifecycle platform that unifies sales, marketing, projects and customer service in one system. It centralizes contacts, deals, pipelines and delivery, adds automation and integrations, and helps growing businesses replace scattered tools with a single, scalable source of truth for customer operations and reporting.

Intelswift

Intelswift is a AI platform that automates customer support across chat and voice. Using LLM-powered agents in 100+ languages, it resolves common requests 24/7, unifies web chat, messengers, email, and calls, and escalates complex cases to humans. No-code workflows, knowledge base, analytics, and GDPR/ISO/SOC2 compliance reduce costs and boost satisfaction.

Interakt

Interakt is a cloud-based customer relationship management (CRM) solution that serves enterprises of all sizes in various industries.

Intercom

Intercom is a customer messaging platform combining AI chatbots, live chat, and helpdesk tools to deliver fast, personalized support, automate workflows, and enhance customer experience across web and mobile.

IntraService

IntraService - Service Desk is a system. She automatiseret accepting applications and queries, and easily included in the process if you need to support external clients.

Issuetrak

Designed for help desk and customer support staff, Issuetrak provides a solution that includes knowledge management and field service tools in addition to support modules

Ivinex CRM

Ivinex is a flexible CRM platform that unifies customer management, automation, and communication tools in one place to streamline operations and enhance team and customer engagement.

JobNimbus

JobNimbus is a cloud-based CRM and project management platform for contractors. It streamlines sales, project tracking, communication, material ordering, invoicing, and payments, helping businesses improve efficiency, customer satisfaction, and profitability.

Kartra

Kartra is an all-in-one online business platform that offers tools for websites, email marketing, sales funnels, memberships, automation, and analytics—ideal for entrepreneurs, coaches, and digital marketers.

Kayako

Kayako is an omnichannel customer support platform that centralizes email, chat, and messaging into one shared inbox. It helps teams manage tickets, automate workflows, maintain full customer context, and deliver faster, more consistent support experiences at scale.