Customer management / 10

HappyFox

HappyFox is a cloud-based help desk platform that centralizes customer and internal support requests into a single ticketing system. It automates workflows, enforces SLAs, enables self-service, and provides clear reporting, helping teams deliver faster, more structured, and more reliable support at scale.

HelpOnClick

HelpOnClick is a cloud-based live chat solution that helps businesses communicate with website visitors in real time, improve conversions, and deliver efficient, personalized customer support across devices.

Helprace

Helprace is a web system for customer service that combines a ticket system with help Desk.

Heyday

Heyday is a complete AI-powered chat solution for e-commerce, support, and marketing teams.

Inbenta

Natural Language Processing (NLP) technology in Inbenta was integrated into Inbenta Enterprise Search for customer support and e-commerce.

Insightly

Insightly is a cloud-based CRM and customer lifecycle platform that unifies sales, marketing, projects and customer service in one system. It centralizes contacts, deals, pipelines and delivery, adds automation and integrations, and helps growing businesses replace scattered tools with a single, scalable source of truth for customer operations and reporting.

Intelswift

Intelswift is a AI platform that automates customer support across chat and voice. Using LLM-powered agents in 100+ languages, it resolves common requests 24/7, unifies web chat, messengers, email, and calls, and escalates complex cases to humans. No-code workflows, knowledge base, analytics, and GDPR/ISO/SOC2 compliance reduce costs and boost satisfaction.

Interakt

Interakt is a cloud-based customer relationship management (CRM) solution that serves enterprises of all sizes in various industries.

Intercom

Intercom is a customer messaging platform combining AI chatbots, live chat, and helpdesk tools to deliver fast, personalized support, automate workflows, and enhance customer experience across web and mobile.

Issuetrak

Issuetrak is a flexible issue tracking and help desk platform for service-driven organizations. It centralizes ticket submission, automates routing, supports custom workflows, and improves accountability across support operations. With cloud and on-premises deployment, knowledge base tools, reporting, and integrations, it helps teams resolve requests faster and manage work with more structure.

Ivinex CRM

Ivinex is a flexible CRM platform that unifies customer management, automation, and communication tools in one place to streamline operations and enhance team and customer engagement.