Highrise
Languages:
English
Localization:
World
Highrise entered legacy mode in 2018. New registrations were closed, but existing users can still access the service. 37signals shifted focus to other products, leaving Highrise maintained but no longer actively developed or marketed.
Highrise was a lightweight customer relationship management (CRM) system developed by 37signals. It was designed for small teams, freelancers, and businesses that needed a simple way to manage contacts, track conversations, and organize deals without the complexity of enterprise CRM platforms.
The product focused on clarity and usability. Users could store contact details, log emails and notes, assign tasks, and track deal pipelines in a straightforward interface. Instead of overwhelming users with automation and deep customization, Highrise emphasized structured communication history and collaboration. Teams could quickly understand who said what, when, and what needed to happen next.
Highrise also included features like tagging, reminders, shared contact databases, and basic reporting. It integrated with email workflows, allowing users to forward messages into the system and maintain a centralized communication log. This made it especially useful for sales teams, agencies, and service-based businesses that relied on relationship tracking rather than complex sales automation.
At its peak, Highrise was positioned as a practical alternative to heavier CRMs like Salesforce, appealing to users who valued speed and simplicity. However, as the CRM market evolved toward automation, integrations, and AI-driven workflows, Highrise remained intentionally minimalistic.
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