Whisbi was acquired by Giosg in 2023 and gradually absorbed into its product ecosystem. The brand was phased out, and its technology and features were integrated into Giosg’s platform, effectively ending Whisbi as a standalone service.
Whisbi was a customer engagement platform focused on bridging the gap between online browsing and in-store experiences through real-time video communication. It enabled businesses to connect website visitors directly with sales agents using one-to-one video, live chat, and co-browsing tools. The core idea was simple but powerful: convert passive traffic into active conversations.
The platform was widely used in industries where high-consideration purchases matter, such as automotive, telecom, electronics, and retail. Instead of forcing users through static funnels, Whisbi allowed brands to guide customers interactively, answer questions instantly, and demonstrate products in real time. Features like video calls from the browser, guided selling flows, and analytics on engagement performance made it attractive for sales-driven teams.
Whisbi also positioned itself as a “digital showroom” layer, helping companies replicate in-store experiences online. This became especially relevant during the COVID period, when physical interactions dropped and remote sales surged.
From a product perspective, it sat between live chat tools and full sales enablement platforms, with a strong emphasis on video-first interaction and conversion optimization. Its value proposition was tightly connected to increasing conversion rates, reducing drop-offs, and shortening decision cycles.
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2022-03-15 12:23:54: Whisbi VoIP - Virtual Call Youtube
2021-11-24 08:24:11: Whisbi Webinar: The rise of Live Commerce and the evolution of online customer experience. Youtube
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2021-09-08 07:14:22: Whisbi Webinar: How to Positively Influence Ready-to-Buy Black Friday Shoppers Youtube
2021-07-30 12:15:50: Whisbi Webinar: How to Accelerate Your Black Friday 2021 Sales Youtube
2021-06-30 12:16:02: Whisbi Webinar: The impact of Live Video Shopping in the changing times for the Retail Industry Youtube
2021-05-31 11:29:09: Whisbi Sell Youtube
2021-05-05 14:43:03: Retail the New Way: Live video shopping is here to stay. Youtube
2021-03-25 16:54:06: Whisbi Engage Youtube
2020-11-20 13:38:40: Whisbi Webinar: Engage to Convert: Stop selling. Help them buy! Youtube
Whisbi Alternatives
