Plecto
E-commerce
Customer Relationship Managment (CRM)
Collaboration and personal effectiveness
Analytics and monitoring
Languages:
Dansk
Deutsch
English
Español
Localization:
World
Plecto is a performance management and data visualization software that empowers teams to track KPIs in real time, increase motivation through gamification, and make smarter decisions based on live insights. Designed for fast-paced environments like sales, customer service, and operations, Plecto brings transparency and alignment across teams by centralizing data from multiple sources into customizable dashboards. With a focus on performance, engagement, and coaching, it helps businesses improve workflows, boost morale, and achieve measurable results. Whether used in-office or remotely, Plecto ensures that data is always up-to-date, visible, and actionable.
Key Features
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Real-Time Dashboards: Visualize live KPIs across teams and departments.
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Custom Metrics: Create tailored KPIs using data from multiple sources.
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Gamification: Engage teams with leaderboards, badges, and contests.
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Integrations: Connect with over 100 tools, including CRMs and support platforms.
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Performance Agreements: Set and manage individual goals and coaching plans.
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Mobile & TV Display: Access dashboards from any device or screen.
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Alerts and Notifications: Get real-time updates on key events or changes.
Use Case Highlights
Sales teams use Plecto to track live deal pipelines, revenue targets, and individual performance, often displaying dashboards in team rooms to build energy and focus.
Customer support departments monitor ticket volumes, response times, and satisfaction scores, using the platform’s gamified elements to keep morale high during high-volume shifts.
Operations teams benefit from real-time tracking of logistics, output, or service levels, ensuring that bottlenecks are spotted early and efficiency remains high.
In call centers, Plecto integrates with telephony systems to monitor call times, queue stats, and agent rankings, improving both speed and service quality.
Benefits
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Increased Transparency: Everyone sees the same data at the same time, reducing confusion and misalignment.
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Faster Decision-Making: Live data helps teams act quickly and adjust course in real time.
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Stronger Engagement: Gamification encourages healthy competition and recognition.
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Improved Coaching: Performance tracking paired with regular feedback builds skills and accountability.
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Cross-Tool Visibility: Unified dashboards offer a complete view without switching apps.
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Scalable Setup: Works well for small teams or enterprise environments with multiple departments.
User Experience
Users describe Plecto as easy to set up and flexible to customize. Dashboards are intuitive to build with drag-and-drop components, and the user interface is clean and modern. Teams appreciate the ability to personalize their views and highlight the metrics that matter most. Setup for integrations is straightforward, and the real-time responsiveness of dashboards creates a sense of urgency and awareness across the organization. Managers value the built-in coaching and agreement tools, which simplify performance management without needing a separate system. Plecto also supports remote work environments with mobile access and browser-based dashboards, making it suitable for hybrid and distributed teams.
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2018-06-25 15:25:37: Have you discovered the power of sales contests yet? Learn how to set up sports-themed contests and create dashboards for them in our latest blog post. https://t.co/xK6jZsjF4C #salescontests #sales #dashboards https://t.co/f9A4Nyb6aJTwitter
2018-06-13 15:29:32: Gamification boosts employee motivation and team performance. Get the most out of your gamification initiative by checking out our latest blog post all about common gamification mistakes. #gamification #employeeengagement
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