Plecto's integration with Chargebee will allow you to create a Freshservice dashboard to visualize your data in a Plecto dashboard in real time so your team can see available agents, chat volumes, queues and provide excellent customer service. Track performance in real time to track the efforts of each team member, noting their individual accomplishments.
You will be able to display Freshservice data on a variety of widgets including graphs, speed meters, tables, and use conditional colors to easily track progress towards your goal. Take advantage of Plecto's unique gamification features by creating leaderboards that spark motivation in your team. Set up custom notifications that are triggered every time an employee reaches a goal, such as closing a sale.